Roofs R Us Guarantees of Service
Guarantee # 1 Price Lock Estimating
We guarantee that the bid we give you is correct. We call it the price lock. Make sure that you get this price lock in writing. If you choose a roofer that does not guarantee this in writing, the chance of the bid going up and you pay more, is very high.
Guarantee # 2 Sales Presentation
We Guarantee to complete our sales call and presentation in less than 45minuets. We are busy too, no pushy sales here we will simple leave you with our knowledge and professionalism that will allow you to make a informed decision.
Guarantee # 3 Customer Service
We guarantee dedication to customer service. From our sales force and project mangers to our crews and office staff, we will stand beside you.
Guarantee # 4 All Quotes in writing
We make all promises, quotes & estimates in writing, the estimates are easy to read and comprehend to allow you to make a informed choice.
Guarantee # 5 Responsiveness
We Guarantee to to be responsive. We have many hands involved on each and every project so reach out to us, from our 24/7 answering service to the office and sales staff you will always be able to communicate with us.
Guarantee #6 Schedule
We Guarantee to install the contracted work on time per the agreement. Roofs R Us will commit to completion of the work on a agreed date or dates in writing. We are a highly efficient company that only operates with a solid plan & schedule, if you choose another company that does not commit to dates you may have a construction project that goes on and on.
Guarantee #7 Stand behind our work
At Roofs R Us we take pride in all of our installs, weather your project is a shed roof or a complete house we stand behind our work forever. As a Platinum installer we can offer none pro-rated product warranties & life time workmanship warranties, backed by a 5 billion dollar company. In other words you will never say “ I tried to get them to cover it but they are out of business” or “I cant find them anymore”. So there is no way you can lose with our warranties.
Guarantee #8 Quality of Materials
At Roofs R Us we install America’s #1 shingle brand we also have partnered with ABC supply in your material order. ( ABC is America’s biggest exterior supplier) So we can guarantee your material will be of the utmost quality and will be delivered without being damaged and on time, these guys know what they are doing.
Guarantee #9 Privacy of Information
We Guarantee the privacy of information, we will never pass on any of your information. It is for our files so we can better serve you.